The role of the ombudsman is to protect the people against violation of rights, abuse of powers, error, negligence, unfair decisions and maladministration in order to improve public administration and make the government's actions more open and the government and its servants more accountable to members of the public. [ READ MORE ]

During its IXth. World Conference in Stockholm, Sweden in June 2009, I.O.I. members decided unanimously to relocate the I.O.I. headquarters, after thrity-one years, from the University of Alberta in Edmonton, Alberta, to Vienna, Austria.

The new General Secretariat has officially taken office on September 1, 2009. For details visit www.theioi.com

The Faculty of Law at the University of Alberta will continue to host the I.O.I. website but content will not be updated past August 31, 2009.

The Newsletter includes new publications of interest to Ombudsmen, special reports and upcoming conferences, and seminars on topics relating to Ombudsmanship.

To read previous issues of the Ombudsman Newsletter, please link to our Newsletter Archives.

The International Ombudsman Institute can be contacted at: